Access to Benchling and its data¶

🎯 This guide provides an overview of how permissions are managed in Benchling, as well as whom to contact for different permission-related issues.

Access to Benchling¶

First-time access is granted by HR. Contact Biosustain HR to request access (for you or a colleague).

If your account (or a colleague’s account) has been suspended, contact LIMS Support and ask for its reactivation. Reasons for the suspension include inactivity for multiple months or being a past employee that has returned to Biosustain after a period of time.

Access to a Benchling Team¶

A Team is a collection of users who can be granted access to projects collectively, simplifying permission management. You can add a Team as collaborator in your Project to share your data to all the members of the Team.

Once a new user has logged-in into Benchling for the first time (not before that), the user can be added to a Benchling Team by a Team Admin.

How to add a user to your Benchling Team (note that only Team Admins can add new users to a Team)

Note: If you cannot see the icon “Add Member” in your Team, it means that you are not a Team Admin. Ask the Team Admin to change your role, if needed.

Access to a Benchling Project¶

A Project is a workspace for storing and organizing research data. In Benchling,permissions to access data are assigned at the project level. A Project Admin can add people to a Project (either a single user or a full Team, with Viewer, Editor or Admin role).

How to add a user or a Team as collaborator in your project

Note: If you cannot add/edit collaborators in your Project, it means that you are not a Project Admin. Ask the Project Admin to change your role, if needed.

Project permission options¶

Role	Permissions
Admin	Can view and create Notebook entries and other data types in the project, edit existing data, and manage project permissions.
Write	Can view and create Notebook entries and other data types in the project, and edit existing data.
Read	Can only view Notebook entries and data but cannot create or modify them.
None	No access—cannot view, edit, or create any data in the project.

Access for external collaborators¶

An external collaborator cannot access the Biosustain instance of Benchling without having a DTU guest agreement and credentials. Please contact Biosustain HR if you want to initialize the process of guest registration.

Contact information¶

Goal	Responsible
First time access for Biosustain employees	Biosustain HR
External collaborators’ access	Biosustain HR
Unsuspension of account	LIMS Support
Adding a user to a Team	Team admin
Adding a user to a Project	Project admin
General Benchling troubleshooting	LIMS Support