📩 Contact us

About us

Here at Biosustain, we have a dedicated, small support team for all Benchling-related matters, called the LIMS support team. We can support you in your daily usage of the platform, and help you with custom implementation, specific for your team or your project.

Write us an email 👩‍💻

If you have questions about Benchling, new implementation requests, or any advice on how to improve current data workflows, you can contact us at lims_support@biosustain.dtu.dk. We are always open to feedback and suggestions!

Book a meeting 📅

If you need hands-on support or a tailored training sessions, you can book a meeting with us using our Bookings page. Please add the meeting goal in the Notes section.

LIMS support is part of the Informatics Platform at the Novo Nordisk Foundation Center for Biosustainability